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Is it being delivered the way it was designed?

A process evaluation examines implementation itself: fidelity to design, delivery bottlenecks, partnership functioning and how beneficiaries actually experience the programme. It answers the question outcome data alone cannot — why results are or are not materialising.

Our approach

How we deliver a credible process evaluation.

Implementation-fidelity assessment

Systematic comparison of delivery on the ground against the programme design and theory of change.

Bottleneck and workflow analysis

Where delays, drop-offs and quality losses occur across the delivery chain — and what drives them.

Beneficiary experience inquiry

Qualitative methods that surface how participants encounter, use and value the programme.

Systems and data review

Whether the MER system itself is capturing implementation faithfully.

Deliverables

What you receive.

Why Insight Bridge

Evaluators who have sat on your side of the table.

Our evaluations are led by postgraduate-qualified professionals with more than eight years coordinating monitoring, evaluation, research and learning inside SIDA- and PEPFAR/USAID-funded programmes — we know what donor technical reviewers look for because we have prepared for those reviews ourselves. Analysis is delivered with Microsoft PL-300 certified capability across Stata, R, SPSS and Power BI.

Have a TOR for a process evaluation?

Send it over — free scoping discussion, and a costed technical response within 24–48 hours.

Request a Proposal

No obligation. Response within one working day.